SynomicsInvestigation · Support · Research
Illustrative example
Medical History Review and Report

Years of records.
One clear account.

We read everything you have, listen to everything you tell us, and bring it together in order, so that you can finally see how you came to be where you are today.

Your Medical History Review analyses every letter, result and note, and turns all of it into one clear report that is yours to keep.

48 records · 2018 to 2025 Forty-eight records, eight years

You have probably told your story many times, in many pieces, to many different people. A Medical History Review tells it once, properly, from the very beginning.

At a glance

What you receive

  • The time, the space and our undivided attention to recount your whole story, from your earliest memories to today
  • Everything you have been through, finally gathered in one place and set in order
  • A clear view of what is known, what is likely, and what is still waiting to be found
  • A foundation for every conversation about your health, with every clinician, from here onwards

Who it is for

  • Anyone who has been unwell for a long time and seen many specialists
  • Anyone who, after years of appointments, is still searching for a clear understanding of what is happening to them
  • Anyone whose records are spread across hospitals, clinics and years
  • Anyone preparing to see a new specialist, to ask for a second opinion, or to start again with a new GP
  • Anyone who would like their whole history read, from beginning to end, and set out clearly

Here is what happens once you get in touch.

Illustrative
How it works

One step at a time, at your pace.

From your first phone call to your finished report.

Your two consultations

One conversation shapes everything that follows.

Your one-hour Introductory consultation, by phone, is where we listen first: why you are getting in touch, what you would like help with, and what you hope to gain.

From that conversation, we prepare questions that are personal to you, built around your own story.

Then comes your Symptom and Medical History consultation. This time is yours: six hours, devoted entirely to you and your story. They tend to pass more quickly than people expect. You can rest whenever you need to, and if your story needs more time, it has it.

Your story, heard in full

From the very beginning.

We begin in childhood and travel forward with you, in your own words and at your own pace.

Your account is the most important record we have. Every part of it is listened to, including the things that never seemed to fit anywhere else.

Told in order, moments that once lived in separate appointments begin to connect.

For many people, it is the first time their whole story has been told, and listened to.

The work

Every record read, and put in order.

Every record is read and placed in sequence, so that patterns, gaps and repeated tests become visible. Then each piece of work becomes part of your report: your story in order, your symptoms, your medications, every result charted, what we found and what remains open.

Everything we gather, read and hear comes together in your report.

Illustrative
Your report

What your report helps you see.

Your report brings everything into view: your history in order, every result in one place and charted over time, the slow changes that single results can hide, your symptoms and medications on one timeline, and where the two may overlap.

Your history, in order

For the first time, the whole story at once.

Symptoms that appear years apart, in different clinics, rarely meet on the same page. In your report they do. Set out year by year, with every record behind it, a long history often reads very differently, and threads that were invisible begin to show.

Your results, in one place

Every result in one table. Then, one by one.

Results arrive from GP surgeries, hospitals, specialists and private laboratories, often years apart.

We bring every one of them into a single table, a column for each date, with each value read against the range printed on its own report.

Then we go through them one by one: every test charted over time, with what it shows, what has not been tested, and what is worth raising with your clinicians.

Rest on any test to see it charted.

All your results, side by side

“Normal” every time. Until you see them together.

Results arrive one at a time, from different places, and each is read on its own. When every one sits inside its range, each is marked normal, and filed. Brought together on one timeline, a slow and steady change can become clear.

Symptoms and medications, one timeline

What began when.

Many people with a long illness take several medications, prescribed by different clinicians at different times.

Side effects can overlap with existing symptoms, or add new ones, until it becomes hard to tell them apart.

Your report sets every symptom and every medication on one timeline, so that you and your clinicians can see what began when.

Side effects and symptoms, side by side

Which of your symptoms are also listed side effects?

Every medication comes with a list of known side effects, each marked by how often it is reported. When someone takes several, prescribed by different clinicians at different times, some of those listed effects can be the very symptoms they already live with.

Your report checks every medication against every symptom, then asks the next question: which came first?

Where a symptom began after a medication that lists it, we note it as something to discuss with the clinician who prescribed it.

Everything, in one document

Your whole medical history, in your hands.

Your report brings every record, result and symptom into one indexed document of well over a hundred pages, even for a smaller case. Every test is charted over time, with why it was checked and what it means. Every finding is labelled established, probable or open, with what would confirm it. Every medical term is explained.

It is a reference to return to for years: before an appointment, when something new begins, or whenever you want to understand how you came to be where you are today.

At the end

Written to be read on a difficult day.

Every page is written with clarity and care, so that you can find and understand any part of it, whenever you need to.

Clear to read

A summary of the main points, a contents page with reading times, and every medical term explained.

Checked with care

Every value is checked independently against your original records before the report reaches you.

Yours to keep

To return to over the years, to add to as your history grows, and to share with whomever you choose.

Getting started and fees · Medical History Review

It all begins with a conversation.

Because every person is different, every history is different too, and each review is shaped around yours: the records you hold, the years they span and the questions that matter most to you. Your fee reflects that. It is clear and agreed with you before we begin, fixed once agreed, and covers our time. Any laboratory or testing costs are separate.

Every review includes
  • Your one-hour Introductory consultation

    Where you tell us, in your own words:

    • why you are getting in touch, and what you would like help with
    • a little about your symptoms now
    • what you hope to gain

    It helps us agree with you which service suits you best, and it is how we prepare the personalised questions for your Symptom and Medical History consultation.

  • The Symptom and Medical History consultation
  • A thorough review of every record
  • An analysis of your previous tests
  • Your report: your whole history, in one place, explained

    One indexed document that is yours to keep, written in plain English so you can find and understand any part of it. It includes:

    • your story from birth to now, in date order, with what you told us set next to what your records show
    • every test result charted over time, with why it was checked and what it means
    • what your results help to rule out
    • your symptoms grouped by body system, and everyone who has been involved in your care
    • your medications, past and present, and where your symptoms and their listed side effects overlap
    • every finding labelled established, probable or open, with what would confirm it
    • the questions your records cannot yet answer, and any documents still missing
    • suggestions to discuss with your clinicians, gathered in one place
    • a summary of the main points, a contents page with reading times, and every medical term explained

    Every value is checked independently against your original records before the report reaches you.

Optional additions
  • Clinician OverviewA structured overview written for your clinicians. You choose whether to share it.£1,600
  • Report Update, lightNew records or results after your report: five documents.From £1,300
  • Report Update, fullFifteen documents, or a wearable data export. Anything larger is quoted separately.From £3,200

We agree your band with you after the Introductory consultation, based on how many records there are.

Fees for this service
From £8,350A minimum of 50 hours dedicated to your caseFor a smaller set of records

Every review begins with a one-hour Introductory consultation, £250, credited if you go ahead.

Taking on new clients from January 2027 · waitlist open

Everything begins with your Introductory consultation. Get in touch, and we will arrange yours and tell you the next available start date. You can also join our cancellation waitlist, and we will be in touch if an earlier place becomes available.

Questions

What people often ask

Will this give me a diagnosis?

Your report gives you the clearest possible picture of your history, with findings and open questions for you and your clinicians to consider. If you would like the possible explanations for your symptoms researched in depth, that is what a Medical Investigation does.

Do I need to have my records already?

Not when you first get in touch. Many people are still gathering theirs. In the UK you have the right to ask for a copy of your health records, usually free of charge. If you do not already have your records to hand, we can explain how to request them, and guide you through the process.

We do need them before your Symptom and Medical History consultation. We read every record first, and together with what you tell us in your one-hour Introductory consultation, they shape the personal questions for that second conversation, from which your report is written.

How long does it take?

It begins with your one-hour Introductory consultation. Then comes your Symptom and Medical History consultation, for which we reserve six hours, with rests whenever you need them.

Once we have your complete records and have held that consultation, we aim to send your report within two weeks for a standard review, three weeks for a complex review, and one month for an extensive review.

Can someone be with me during the consultation?

Yes. Many people find it helps to have a parent, partner, relative, friend or carer with them, especially during a long consultation. They can also speak on your behalf, if you would like them to.

How are my records kept safe?

After your Introductory consultation, we agree together which service suits you best, and once it is confirmed and paid for, we give you a secure way to send us your records.

Every document is then redacted: your name, address, date of birth and any other identifying details are removed, and you are given a client reference number that is used in their place. This is for your safety and security. Every medical record we hold while we prepare your report is pseudonymised, and once your report has been sent to you, those records are deleted from our systems.

Who sees my report?

You do. Your report is written for you, and it is entirely your choice whether to share it, and with whom.

How do I share my report with my clinicians?

In whatever way suits you. Your report is yours to pass on to anyone you choose. If you would like a version written for the professionals caring for you, we can prepare a Clinician Overview for you to share with them yourself.

How does this fit with my own doctors?

Your GP and specialists remain in charge of your care. Your report gives you, and them if you choose, one clear account of your history to work from, so that every appointment can start with the whole picture.